posted 5th September 2025
When businesses are tied into unfair or mis-sold telecom contracts, the consequences can be disruptive, costly, and frustrating. Many organisations feel trapped, unsure of how to challenge the provider or even whether they have grounds to do so. This is where Meridian Legal Services steps in.
With over three decades of legal expertise in consumer and business mis-selling claims, our firm is uniquely positioned to deliver the specialist support you need to challenge telecom companies effectively and achieve meaningful results. Unlike many firms that rely heavily on the Ombudsman route, we take a far more proactive and robust approach.
The Ombudsman’s overall uphold rate in business telecom disputes sits at around 20%, and even then, the outcomes are often limited in scope – sometimes nothing more than a token gesture that leaves the root problem unresolved.
At Meridian Legal Services, we recognise that professional representation is the only way to level the playing field against large providers who count on businesses giving up out of frustration.
Our legal team builds detailed, evidence-based cases that hold telecom companies accountable for misrepresentation, unfair terms, and breaches of duty.
How We Work for You.
From the moment you contact us, we take the time to understand your situation in detail. Mis-sold contracts come in many forms: hidden costs, long lock-in periods, services that don’t meet promised standards, or misleading claims from sales representatives.
Our team carefully analyses your contract and all supporting documentation to identify where your provider has failed to meet its legal obligations. By gathering and presenting evidence in a structured way, we give your claim the weight it needs to stand up under legal scrutiny.
Expert Legal Strategy
What sets Meridian apart is not just experience, but the strategy we bring to every claim. Our legal team are highly skilled at negotiating with providers and, when necessary, pursuing legal remedies beyond the Ombudsman scheme. We aren’t afraid to escalate matters when providers refuse to co-operate, and our track record demonstrates that persistence, combined with expert legal knowledge and our unique direct access to barristers, can make a decisive difference.
Why Businesses Trust Us
For over thirty years, businesses of all sizes have turned to us for guidance because we understand both the legal and the commercial pressures they face. We know that a telecom dispute isn’t just about a contract – it can impact cash flow, service reliability, and your ability to focus on running your business. By resolving disputes effectively, we help our clients save money, cancel damaging contracts, and restore peace of mind.
Tailored, Professional Support
Every claim is different, and we don’t believe in one-size-fits-all solutions. At Meridian Legal Services, you’ll receive tailored advice specific to your situation. We are committed to clear communication, transparency on your options, and guiding you step-by-step through the process. Our goal is always to achieve a practical, lasting solution that truly resolves the issue – not just a token outcome.
If you feel trapped in a mis-sold or unfair telecom contract, you don’t need to face the battle alone. With Meridian Legal Services by your side, you’ll have the backing of a legal team with the experience, knowledge, and determination to challenge providers and secure the result your business deserves.
Contact for a free review of your case.
