posted 3rd June 2026
Investments do not always perform as expected. However, poor investment performance alone is not necessarily grounds for a claim.
The more important question is whether the investment was suitable in the first place, whether the risks were properly explained and whether you were given all of the information you needed to make an informed decision.
At Meridian Legal Services, we speak to investors who believe they have suffered financial losses after receiving advice or recommendations that may not have been appropriate for their circumstances.
Others raise concerns about the information provided before investing, the level of risk involved, or the way their investments were managed.
Potential grounds for complaint can include unsuitable investment advice, failure to explain investment risks, inaccurate or misleading information, inadequate suitability assessments, administrative errors and failures in the handling of investment accounts.
Many investors assume that once money has been lost there is little they can do. That is not always the case. Financial services firms are subject to extensive regulatory obligations and are expected to treat customers fairly.
Where those standards have not been met, consumers may have grounds to pursue a complaint and, in some circumstances, seek financial redress.
Most complaints begin by being raised directly with the firm concerned. If the matter cannot be resolved, it may be referred to the Financial Ombudsman Service. However, investment disputes are often more complex than they first appear, particularly where substantial losses are involved or technical financial issues need to be examined carefully.
Obtaining independent advice at an early stage can help identify whether a complaint has realistic prospects of success and ensure that important evidence is properly presented from the outset.
At Meridian Legal Services, we assist clients who believe they may have suffered losses as a result of unsuitable advice, regulatory failings or unfair treatment. We can review the circumstances of your investment, assess the available documentation and help you understand the options available to you.
Speak to Meridian Legal Services
If you have concerns about a Royal London investment and believe you may have suffered financial loss, contact Meridian Legal Services for a confidential review of your case.
A professional assessment could help you determine whether you have grounds to pursue a claim.
Meridian Legal Services assists clients with investment disputes, unsuitable advice claims and Financial Ombudsman Service complaints. Contact us today.
