Telecom Disputes Survey

We'd love to hear about your experience with Meridian Legal Services.

Your honest feedback helps us maintain the highest standards and continually improve what we do.

Please select your service *

Your Details

Full Name

Case Reference

Email address

How did you hear about us?

Your Onboarding Experience

When you first contacted Meridian, how clearly was the process explained — including what we would do, likely timescales and potential outcomes? * This helps us understand how well we set expectations from the very start. (1 = Very Poor, 10 = Excellent)

Additional Comments

Was our representative courteous, professional and knowledgeable about your area of need? * (1 = Very Poor, 10 = Excellent)

Additional Comments

Overall Assessment

On a scale of 1 to 10, how would you rate your overall experience with Meridian? * (1 = Very Poor, 10 = Excellent)

Additional Comments

How likely are you to recommend Meridian Legal Services to a friend, family member or colleague? * (1 = Not at all likely, 10 = Extremely likely)

If a future legal need arose, would you consider instructing Meridian again? *

Definitely — without hesitation

Probably — depending on the circumstances

Unsure at this stage

Unlikely

Additional Comments

Final Comments & Consent

Any final comments, suggestions, or words of encouragement for the team at Meridian? We read every response personally. Positive or constructive — all feedback is genuinely valued.

Use of your feedback *

I agree that Meridian Legal Services may use my feedback — in whole or in part — on their public-facing website and marketing materials. Responses will never be attributed without your explicit prior consent.

Meridian Legal Services

Email Us 0121 5160675