The Hidden Problem With 4COM Contracts

The Hidden Problem With 4COM Contracts

If you are reading this page, there is a good chance you are experiencing problems with your 4Com business telecom contract. If so, you are far from alone. Increasing numbers of business owners are contacting us after raising concerns about the way their telecom agreements were sold, explained or upgraded.

Many of the 4Com customers we assist say they were unaware of the true cost of the agreement until it was too late. Others say they did not realise they were entering into a long-term finance arrangement, did not understand how sharply costs could increase once introductory rebates ended, or believed they would be free to leave after two years.

In many cases, businesses only begin to understand the true nature of the agreement when cancellation is refused, bills increase unexpectedly, or debt recovery action is threatened.

If you wish to exit your 4Com contract and associated finance agreement, leaving your business free to move to another provider, we may be able to help. We do not take on every case.

Before we can advise further, we first carry out a free legal review to assess whether your circumstances may give rise to a viable claim or contractual dispute. During that review, we will examine:

  • How the agreement was sold
  • What representations were made during the sales process
  • Whether the finance agreement was properly explained
  • The structure and duration of the contract
  • And whether there may be grounds to challenge the agreement or seek an early exit

If you would like your case reviewed, get in touch with our team for a confidential assessment.